LANGUAGE FOR COMMUNICATION – SPOKEN ENGLISH FOR TOURISM – SYLLABUS

SEMESTER III – CORE PAPER VIII

LANGUAGE FOR COMMUNICATION – SPOKEN ENGLISH FOR TOURISM

UNIT-I

Reading and Listening- Key Cards- Guide Books- Reports- Letters- Dialogues between Tourists and Guides- Face to Face Conversation- Telephone Conversation.

UNIT-II

Listening and Speaking- Dialogues- Role Plays- Wide Range of Accents- Listening to Tourism Advertisements- Extempore- Debates- Seminars and Group Discussions.

UNIT-III

Writing Skills- Drafting a Letter- Sending Fax- Memos- Notices- Drafting Circulars- Making Announcements and Drafting- Sending and Receiving Mails.

UNIT-IV

Testing and Evaluation in a given Situation- Enquiries at a Hotel Reception- Booking a Hotel Room-Taking order from Room Service- Explaining an Attraction as Guide- Complaint Handling by a Guide.

UNIT-V

Preparation of Travel Agency List- Preparation of Conferences list- Negotiating with a Tourists-Preparing Itinerary- Preparing Route Map.

SUGGESTED READINGS:

1. English for Travel and Tourism- Leo Jones, Cambridge University Press

• English for Hotel and Tourist Industry- Red Revill and Chris, Oxford University Press.